Refund Policy
Learn about our refund process for GenMyArt.com’s subscription
plans.
plans.
1. Overview
We strive to ensure your satisfaction with GenMyArt.com’s AI Image Generator. This Refund Policy outlines the conditions under which refunds may be requested for our Pro and Unlimited/Lifetime plans.
2. Free Plan
The Free plan is provided at no cost and is not eligible for refunds, as no payment is required.
3. Pro Plan ($9.99/month)
We offer a 7-day money-back guarantee for the Pro plan. You may request a full refund within 7 days of your initial payment if you are unsatisfied with the Service.
- Refunds are processed within 5-10 business days.
- After the 7-day period, monthly subscriptions are non-refundable but can be canceled to prevent future charges.
- Partial refunds for unused portions of the month are not available.
4. Unlimited/Lifetime Plan ($29.99 one-time)
The Unlimited/Lifetime plan includes a 14-day money-back guarantee. You may request a full refund within 14 days of purchase if the Service does not meet your expectations.
- Refunds are processed within 5-10 business days.
- After the 14-day period, the one-time payment is non-refundable due to the lifetime access provided.
5. Non-Refundable Circumstances
Refunds will not be issued for:
- Failure to comply with our Terms of Service.
- Issues arising from user error, such as incorrect prompt inputs.
- Changes in personal circumstances or decision to discontinue use after the refund period.
6. How to Request a Refund
To request a refund, contact us at support@genmyart.com or via our Contact Page with your account details and reason for the request. We will review your request and respond within 48 hours.
7. Chargebacks
Initiating a chargeback without contacting us may result in account suspension. We encourage you to reach out directly to resolve any issues.
8. Changes to Refund Policy
We may update this Refund Policy. Significant changes will be communicated via email or the Service. Continued use after changes constitutes acceptance.
9. Contact Us
For refund-related questions, contact us at support@genmyart.com or visit our Contact Page.